- Make sure that the gateway is able to connect to the IPMI device, SSH into the gateway and run this command, replacing the variables in single quotes with your information:
ipmitool -H '<ip>' -U '<admin_user>' -P '<admin_pass>' -I lanplus chassis power status
- Try updating to the latest version of the gateway using the install script on the forwarding gateway page, then pasting the new API key into the edit page for the gateway.
- Try switching the gateway between IP to IP and Port to Port.
- Try disabling port forwarding on the server having issues, then re-enabling port forwarding via the Server Edit page.